Phoenix Groupyltf
T: 01438 722142
M: 07748 690989

Meet the Staff


Jane Shann

Jane is an experienced Teacher of the Deaf who is herself hearing-impaired. She is passionate about promoting deaf children's skills for independence and confidence, and being able to manage their hearing loss successfully, and works closely with a range of professionals and families to develop workshops and resources that meet these aims.



Julie Bayford

Julie BayfordJulie has worked with Children and Young People for many years, this included managing a pre- school, working in schools and delivering youth work with Youth Connexions. She worked at Stevenage Borough Council as a Community Development Officer for 6 years before joining us at Phoenix. She is a busy mum of 3 children, 2 horses and a mad Labradoodle called Freddy!



Gail Munro

Gail MunroGail started her working life in IT in London, after 25 years became a house mum to her three children. Several years ago she decided to gain experience in childcare NVQ3 and BSL sign language level 1 & 2. Gail joined Phoenix as a volunteer in 2013 and became a permanent member of staff in 2014.



Val Reed

Val ReedVal has worked as a Family Support Officer for a number of disability charities over the last 15 years including Mencap, Scope and Contact a Family.  She has supported both children, young people, adults and their families.  She also has experience in disability advocacy field working with Reconstruct and NYAS. Val also has also held a voluntary role as Vice Chair for Leighton Buzzard Mencap for a number of years. Her role is to offer support to families of children with a hearing loss and by setting up a network of parent forums across Hertfordshire. Val is married with two grown up children one of whom has a disability and a mad Maine Coon cat called Teddy.



SteveSteve Churchill

Steve has been involved with Phoenix since 2012, initially as a volunteer. Steve loves working with the Deaf community and seeing Deaf people achieve, learn new skills and become independent.  When Steve's not at Phoenix, he enjoys being a husband and dad, making curries, running, cycling and watching sport.




Sarah Munro


Sarah started her working life as a learning support assistant in Australia and Hertfordshire and then became primary school teacher.  After completing BSL level 1 and 2, she started volunteering at Phoenix in 2016 and officially joined the team a year later.  Her hobbies include swimming and art - though not at the same time!





Ange Chan


Ange has previously worked in a Commercial environment mostly as a Facilities Buildings Manager where she was involved on turn-key projects on PFI buildings and construction of new buildings, before joining Phoenix.  She has been involved in the deaf world since herson was diagnosed as a baby, and has been involved with Phoenix for ten years as a parent and more latterly for the past 18 months as a Trustee.  In her spare time she writes for a pop culture website and has written her own novels and poetry.

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